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CompetitorEye has brought back public general discussion forums. To cut back on the amount of bogus posts by malicious robots and spiders account holders must be logged in to post / reply. Forums will be monitored by CE staff for quick responses and inappropriate posts will be removed when brought to our attention. Please see Help & Tutorials for additional information.

Choose a forum:   Amazon 11 posts    eBay 2 posts    General Q&A 13 posts    Imports 9 posts    Optimum Pricing / Re-pricing 15 posts    Reports 20 posts  


Current Forum: Optimum Pricing / Re-pricing
CompetitorEye
2/12/2013 9:05:29 PM
Competing against FBA sellers Read: 1879
Replies: 0

CompetitorEye
7/23/2012 6:29:55 PM
Dynamic Price Radius Exclusions Read: 1605
Replies: 0

CompetitorEye
2/6/2012 12:14:28 PM
Verify the type of account/items you are monitoring Read: 2114
Replies: 1
With a “Both” account selling FBA and non-FBA items, it is expected that you may sell fba or non fba for the same item, but never at the same time.

If you do sell FBA and non-FBA at the same time for the same ASIN, the system will work with whichever SKU was imported last into the account since the system is a single asin per account infrastructure. So depending on synchronizing or importing, whichever SKU is imported last depending on your import positioning or in the case of synchronization the FBA SKU will be used in your single “both” account.

Issue is when monitoring pricing on a “Both” account, whichever position is found first “wins” in the reporting, even if it’s your non-fba item price.

So, the system is put into a position of basing FBA pricing logic on what turns out to be a non-fba item your selling.

Not good.

So we recommend spitting accounts up to handle this properly. One account to handle FBA items and their skus, pricing, and one account to handle non-fba items and their skus, pricing. Then when each account is set properly (fba or non fba) the reporting engine knows which price goes to which account sku and can update Amazon appropriately.

CompetitorEye replied on 2/6/2012 12:14:28 PM:


It has come to our attention that some clients have CompetitorEye misconfigured as to their account and how we respond to FBA and non-FBA items.

If CompetitorEye, reads from your inventory file or not, you need to verify you have designated the type of your products the account should monitor. This way the system can properly ascertain your items pricing for the account monitoring when selling in a mixed environment. (selling FBA and non FBA)

If you are not selling FBA for your individual account, please verify “Normal Inventory File” is selected.

If you are selling strictly FBA for a specific account, verify “FBA Inventory File” is selected.

If you are selling FBA and non-FBA in the same single CompetitorEye account, you cannot have us review an ASIN you are selling as FBA as well as NON-FBA at the same time, for that you will need to create a second account on CompetitorEye, one to monitor FBA items (and set as FBA) with your FBA SKU, and one to monitor non-FBA items (and set as non-FBA) with your non-FBA sku. We can clone your current account and settings into a second account if you wish, simply notify us to do so.

If on the other hand, you never sell FBA & non FBA at the same time, you can have a single account monitor and reprice. Select “Both”

Then simply "Save Feed Data" at bottom right.



http://www.competitoreye.com/Forum.aspx?ForumPost=8000065
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